技术支持

EY Songs

常见问题

换了手机,买过的歌怎么办?

用同一个 Apple ID 登录,打开 我的 → 设置 → 恢复购买。 购买属于你的 Apple ID,不依赖 App 内的账号。

怎么删除我的账号?

我的 → 设置 → 注销账号。服务端的资料、收藏、歌单会被删除。 已购内容仍可通过「恢复购买」拿回。

下载的歌占了多少空间?

我的 → 设置 → 存储占用,可以逐首删除或一次清空。

想省流量

在设置里打开「仅在 Wi-Fi 下下载」。

退款

退款由 Apple 受理:在 reportaproblem.apple.com 提交申请。

联系我们

邮件:eyou.apps@yahoo.com


Support

I got a new phone — what about my purchases?

Sign in with the same Apple ID and use Profile → Settings → Restore Purchases. Purchases belong to your Apple ID, not to the in-app account.

How do I delete my account?

Profile → Settings → Delete Account. Your profile, favorites, and playlists are deleted on the server. Purchased content can still be restored.

How much space are downloads using?

Profile → Settings → Storage — delete individual songs or clear all.

Saving mobile data

Turn on Download over Wi-Fi only in Settings.

Refunds

Refunds are handled by Apple at reportaproblem.apple.com.

Contact

Email: eyou.apps@yahoo.com


隐私政策

EY Songs · 生效日期 2026-08-02

EY Songs 是一个原创音乐播放应用。我们只收集让 App 正常工作所必需的数据, 不投放广告、不做用户画像、不接入任何第三方追踪 SDK。

一、我们收集什么

账号

首次打开 App 时会自动创建一个匿名账号——它只是一个随机标识符, 不需要你提供邮箱、手机号或任何个人信息。它的作用是让你的收藏和歌单能保存下来。

你可以选择用 Apple 账号登录,以便在多台设备间同步。此时 Apple 会提供一个标识符, 以及你授权提供的邮箱(你可以选择 Apple 的「隐藏我的邮件」,我们收到的就是转发地址)。

你在 App 里产生的内容

播放进度与当前队列只保存在你的设备上,不会上传。

购买

购买由 Apple 处理,我们看不到也不保存你的支付信息。 我们保存的是 Apple 返回的交易凭据摘要:交易编号、商品编号、购买时间、 交易环境,以及原始凭据的哈希值。这些用于确认你的购买权限、处理退款与防欺诈。

使用分析

分析功能默认开启。你可以在设置 → 隐私 → 帮助改进 App 里随时关闭;关闭时一条都不发,不是发出去再由服务器丢弃。

我们靠它判断哪些歌值得继续做、哪些功能没人用。发送的是分档后的统计, 不是逐秒轨迹:

随事件一起发送的还有一个每台设备随机生成的标识的哈希值、本次使用的会话编号、 App 版本与语言。这个标识不是 IDFA,注销账号时会重新生成。

我们不收集的

二、数据存在哪里

账号与内容数据存放在 Supabase(数据库与文件存储)。分享页面由 Deno Deploy 渲染, 它只接收要展示的歌曲信息,不接触任何用户数据。 购买与推送经由 Apple 的服务。这些服务作为受托方为我们处理数据。

三、我们不出售数据

我们不出售、不出租、不以营销为目的共享你的个人数据。

四、删除你的数据

App 内路径:我的 → 设置 → 注销账号。

注销会删除:

出于财务对账与反欺诈义务,交易记录会被保留, 但其中指向你的关联会被切断,不再用于任何形式的用户分析。

你的购买不会因注销而丢失:购买属于你的 Apple ID, 重新安装 App 后用「恢复购买」即可拿回已购内容。

五、儿童

本 App 不面向 13 岁以下儿童设计,也不会有意收集儿童的个人信息。

六、政策变更

如有实质性变更,我们会更新本页顶部的生效日期。

七、联系我们

邮件:eyou.apps@yahoo.com


Privacy Policy

EY Songs · Effective 2026-08-02

EY Songs is an original-music player. We collect only what the app needs to work. No advertising, no user profiling, no third-party tracking SDKs.

1. What we collect

Account

An anonymous account is created automatically on first launch. It is just a random identifier — no email, phone number, or personal information is required. It exists so your favorites and playlists can be saved.

You may optionally sign in with Apple to sync across devices. Apple then provides an identifier and the email you choose to share (if you use Hide My Email, we receive only the relay address).

Content you create in the app

Playback position and the current queue stay on your device only.

Purchases

Purchases are processed by Apple. We never see or store your payment details. We store a summary of Apple's receipt: transaction id, product id, purchase time, environment, and a hash of the signed payload — used to grant your entitlement and to handle refunds and fraud.

Usage analytics

Analytics are on by default. You can turn them off any time under Settings → Privacy → Help improve the app. When off, nothing is sent at all — events are not queued and then discarded server-side; they are never created.

We use them to decide which songs are worth making and which features nobody uses. What we send is bucketed, never a second-by-second trace:

Each event also carries a hash of a randomly generated per-install identifier, a session id for the current run, the app version, and your language. This identifier is not the IDFA, and it is regenerated when you delete your account.

What we do not collect

2. Where data lives

Account and content data are stored with Supabase (database and file storage). The share page is rendered by Deno Deploy, which receives only the song information being displayed and never touches user data. Purchases and push notifications go through Apple. These act as processors on our behalf.

3. We do not sell data

We do not sell, rent, or share your personal data for marketing purposes.

4. Deleting your data

In the app: Profile → Settings → Delete Account.

Deletion removes your account and profile, favorites, playlists, recently played, push device identifiers, and raw analytics events (if any).

Transaction records are retained for financial reconciliation and fraud-prevention obligations, but the link to you is severed and they are no longer used for any analysis of you.

Your purchases are not lost. They belong to your Apple ID — reinstall the app and use Restore Purchases to get them back.

5. Children

This app is not directed to children under 13 and does not knowingly collect their personal information.

6. Changes

Material changes will be reflected in the effective date at the top of this page.

7. Contact

Email: eyou.apps@yahoo.com


服务条款

EY Songs · 生效日期 2026-08-02

一、关于本服务

EY Songs 提供原创音乐的收听服务。部分曲目免费,部分需要一次性购买后永久解锁。

二、账号

首次使用会自动创建匿名账号;你可以选择绑定 Apple 账号以跨设备同步。 你可以随时在设置中注销账号。

三、购买

四、内容的使用

App 内的音乐、歌词、封面与文字作品的著作权归权利人所有。 你获得的是个人、非商业性的收听权利。请勿复制、再分发、 公开表演或用于任何商业用途。

App 提供的分享功能生成的链接可以自由转发。

五、服务的变化

曲库内容可能因授权或其他原因调整。免费内容可能随时下架, 我们不承诺任何一首免费歌曲会一直提供。

一首歌下架后,它会从曲库、专辑与歌单中移除;你的收藏与自建歌单记录仍然保留, 若该内容日后重新上架,会自动恢复。已下载到本机的免费内容,会在下一次同步时 一并清除——它已经无法播放,留着只占用你的存储空间。

已购内容不适用上述清除:你购买过的内容不会被从你的设备上删除, 且在下架后仍可继续收听,但可能不再对新用户开放购买。

六、免责

本服务按「现状」提供。我们会尽力保证可用性,但不对服务不中断或无错误作出保证。

七、联系

邮件:eyou.apps@yahoo.com


Terms of Service

EY Songs · Effective 2026-08-02

1. The service

EY Songs provides listening access to original music. Some tracks are free; others require a one-time purchase that unlocks them permanently.

2. Accounts

An anonymous account is created on first use. You may optionally link an Apple account to sync across devices. You may delete your account at any time from Settings.

3. Purchases

4. Use of content

Music, lyrics, artwork, and written works in the app remain the property of their rights holders. You receive a personal, non-commercial right to listen. Do not copy, redistribute, publicly perform, or use them commercially.

Links produced by the app's share feature may be forwarded freely.

5. Changes to the catalog

Catalog content may change. Free content may be withdrawn at any time; we make no commitment that any particular free song will remain available.

When a song is withdrawn it is removed from the catalog, albums, and playlists. Your favourites and your own playlists keep their entries, and the song reappears automatically if it is published again. Free content already downloaded to your device is removed at the next sync — it can no longer be played, and keeping it would only consume your storage.

Purchased content is exempt from that removal: it is never deleted from your device and remains playable after withdrawal, though it may no longer be available for new purchases.

6. Disclaimer

The service is provided "as is". We aim for availability but do not warrant that it will be uninterrupted or error-free.

7. Contact

Email: eyou.apps@yahoo.com

EY Songs · 原创音乐